Help & support
Write to us any time: hello@steptrip.app — please mention your device and app version (shown at the bottom of Settings).
Playing
- How do I step? Tap the left half of the screen to move the left foot, the right half for the right foot. Tap where you want the foot to land.
- Too fast? Choose Settings → Comfort → Relaxed or play in one-thumb mode; after a few tries a level also gets a little easier on its own.
- Left-handed? Settings → Controls → Left-handed slider mirrors the balance slider.
- Colour-blind? Settings → Accessibility → Colour patterns on bricks adds patterns to coloured bricks.
Purchases
- Restore purchases: Settings → Restore purchases (same Apple ID / Google account).
- Refunds are handled by Apple (reportaproblem.apple.com) or Google Play (order history).
Progress & data
- Progress is saved on your device and backed up automatically when online. On a new device it syncs after the first start.
- Rewards (daily gift, chest, video coins) need a connection to claim; everything else plays offline.
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